SERE Motors Lisburn
Visit Website
- Based on 14 verified purchases in the last 3 months
SERE Motors Lisburn Verified Purchases
Total Active Purchases:
1527
(Verified: 1527)
Hello Beverly,
We care about your satisfaction and it's great to see you have given us 5 stars. Please let us know if there is anything we can help with. Thank you.
Kind regards, SERE Motors Lisburn.
I'd endorse SERE Motors Lisburn because the staff are professional and keep one informed of the progress of the servicing. In my case they found a broken spring which I was unawre of.
Hi Peter, thank you for taking the time to leave this great feedback! We're glad to hear the team in Lisburn kept you well-informed throughout your visit and spotted that broken spring before it caused any further issues. It’s always our aim to keep things clear, professional, and proactive, so it's brilliant to know that came through in your experience. Thanks again from all of us at SERE Motors!
SERE Motors Lisburn were great because they explained everything clearly the staff were excellent offer me a lift or a loan vehicle
Hi Trevor, thanks for the fantastic feedback! It’s great to hear the team in Lisburn took the time to explain everything clearly and looked after you so well with the lift and courtesy vehicle — that’s how it should be! We’re all about making things easy and hassle-free. Cheers from everyone at SERE Motors!
My experience at SERE Motors Lisburn was memorable because they provided transfer from premises to somewhere convenient
Car was clean well on the outside but not inside
Hi Mairead, thanks for the feedback! Glad to hear you found the transfer service convenient and the car looked good on the outside. Sorry to hear the inside wasn’t up to scratch—that’s not the standard we aim for. We’ll make sure to pass this on so it doesn’t happen again. If you need anything else, just give us a shout. Thanks again – SERE Motors Lisburn.
I would not recommend SERE Motors Lisburn because I had the car serviced last year in SERE Belfast. During the service they phoned to say I needed brake pads and discs front and back. I was told the front brakes were completely done and that there was about 3000 miles left on the back. I told them to go ahead with the front and would do the back later. The quote was high. I went elsewhere and was told the discs were fine and got pads on for a much lower price. I went to Lisburn this year out of interest to see what would be said about the back brake discs. They passed the health check (approximately 14000 miles later). So now I don’t know if I paid for work last year that was necessary-or even if the work was done. I mentioned this to the receptionist when I picked up the car and asked her to get the service manager to give me a call. I never received a call. It’s a pity because the sales experience a couple of years ago was good and the staff were pleasant when arranging service. Trust has been lost
Hello David,
We are truly sorry to hear that you have had a disappointing experience with our service centre, particularly regarding the brake pad and disc work on your vehicle, which has left you questioning whether any necessary repairs were carried out last year. Please know I have passed this to our Managers
Kind regards, SERE Motors Lisburn.
Hi William, thank you for taking the time to complete our survey, we really appreciate it!
Contact
Location
Hours
Open -
